This Privacy Policy serves to outline the guidelines and regulations governing the use of the Naya London Website. It provides insight into how, when, and why we collect, utilize, and share information when you engage with our services, make a purchase, or contact us.

DATA COLLECTION

We gather personal information that you furnish voluntarily, which may include your name, address, contact details, passwords, security data, and payment information. This information is collected when you express interest in our products or services, engage with our services, or contact us. The specific personal information collected depends on your interactions with us, your preferences, and the features you use. Examples of this information encompass publicly available data like names, email addresses, phone numbers, and more.

Credentials: We collect authentication-related data such as passwords and password hints used for account access and verification. It is imperative that all personal information provided to us remains accurate, complete, and up-to-date. Please notify us of any changes to your personal details.

USES OF INFORMATION

We process your information for various purposes, including legitimate business interests, contract fulfillment, legal compliance, and your consent. We employ the information collected through our services for business purposes, relying on specific grounds for processing as detailed below.

We utilize the information to:

• Send you marketing and promotional communications, provided they align with your preferences. You have the option to opt out of marketing emails (see "PRIVACY RIGHTS" below).
• Fulfill and manage your orders, including payments, returns, and exchanges made through our services.
• Post testimonials containing personal information, with your prior consent.
• Request feedback and communicate with you regarding your service usage.
• Enable user-to-user communications with consent.
• Deliver requested services to users.
• Respond to user inquiries and offer support as needed.
• For other Business Purposes, such as data analysis, assessing usage trends, evaluating the effectiveness of promotional campaigns, and enhancing our services, products, marketing, and user experience. Any identifiable personal information will not be used without your consent.

SHARING OF INFORMATION

We share information with your consent, only to comply with legal requirements, provide services, protect rights, or fulfill business obligations.

We may process or share data based on the following legal basis:

• Consent: We may process your data if you have provided explicit consent for a specific purpose.
• Legitimate Interests: Data may be processed when necessary to achieve legitimate business interests.
• Performance of a Contract: Personal information may be processed to fulfill contract terms.
• Legal Obligations: We may disclose information to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
• Vital Interests: Information may be disclosed in situations involving potential threats, fraud, safety concerns, illegal activities, or as evidence in litigation.

Specifically, we may need to process or share data in the following situations:

• Business Transfers: Data may be shared in connection with mergers, asset sales, financing, or business acquisitions.
• Third-Party Advertisers: We may use third-party advertising companies to provide ads based on your interests.
• Business Partners: Information may be shared with business partners to offer products, services, or promotions.

COOKIES

To enhance and refine your online experience, Naya London utilizes "Cookies," similar technologies, and services offered by others to present personalized content, relevant advertisements, and store your preferences on your device.

A cookie consists of a string of data that a website saves on a visitor's device, and the visitor's web browser sends back to the website each time the visitor returns. Naya London employs cookies to assist in identifying and monitoring visitors, their interactions with www.naya-london.com, and their preferences for accessing the website. Visitors to Naya London who prefer not to have cookies stored on their devices should configure their web browsers to reject cookies before using Naya London's websites. However, please be aware that disabling cookies may result in certain features of Naya London's websites not functioning correctly.

By continuing to browse our website without modifying your cookie settings, you acknowledge and consent to Naya London's use of cookies.

RETENTION OF YOUR INFORMATION

We retain your information for as long as necessary to fulfill the outlined purposes in this privacy policy, unless legal requirements mandate otherwise.

We only retain personal information as long as it serves the purposes defined in this policy or as required by law. We do not keep personal data for longer than two years. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it, or, if not feasible (e.g., due to backup archives), securely store and isolate the information from further processing.

SECURITY OF YOUR INFORMATION

In short, we implement organizational and technical security measures to protect your personal information, but we cannot guarantee complete security.

We have put in place appropriate technical and organizational security measures to safeguard the personal information we process. However, please be aware that no internet transmission can be guaranteed 100% secure. While we strive to protect your personal information, your transmission of data to and from our services is done at your own risk. Always access our services within a secure environment. We do not knowingly request data from or market to individuals under 18 years of age. By using our services, you confirm that you are at least 18 years old or have the necessary parental/guardian consent for any minor dependent using our services. In the event we learn of data collected from individuals under 18, we will promptly delete such data and deactivate the associated account.

PRIVACY RIGHTS

In brief, you have the ability to review, update, or terminate your account anytime.

If you reside in the European Economic Area and believe we are unlawfully processing your personal information, you have the right to lodge a complaint with your local data protection supervisory authority. You can find their contact details here: [Insert Link to Data Protection Authorities].

Cookies and Similar Technologies: Most web browsers accept cookies by default, but you can typically adjust your settings to remove or reject cookies. Such actions may affect certain service features. To opt-out of interest-based advertising by advertisers on our services, visit [Insert Link to Opt-Out Page].

DATA BREACH

In brief, data breaches are reported to you when they pose a risk to your rights or well-being.

A privacy breach occurs when unauthorized access, collection, use, disclosure, or disposal of personal information takes place. Data breaches that may pose a risk to your rights or well-being will be reported to you. Naya London will investigate and notify the appropriate Supervisory Authority within 72 hours of becoming aware of such a breach, unless it is unlikely to result in a risk to individuals.

CONTROLS FOR DO-NOT-TRACK FEATURES

In summary, we do not currently respond to Do-Not-Track (DNT) browser signals but may do so in the future if standards are established.

Most web browsers and some mobile operating systems have a Do-Not-Track (DNT) feature or setting that indicates your preference not to be tracked online. As there is no uniform standard for recognizing and implementing DNT signals, we do not currently respond to such signals. If a standard is established that we must follow, we will notify you in a revised version of this privacy policy.

UK CITIZENS SPECIFIC PRIVACY RIGHTS

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Rectification: You can request the correction of inaccurate or incomplete information.
• Erasure: You can request the deletion of your personal information.
• Data Portability: You can request the transfer of your data to another service provider.
• Objection: You can object to the processing of your data for direct marketing purposes.

POLICY UPDATES

We will update this policy to remain compliant with relevant laws.

This privacy policy may be updated periodically. The revised version will display an updated "Revised" date and become effective immediately. Material changes to the policy may prompt notices of such changes via prominent postings or direct notifications to you. We encourage you to review this privacy policy regularly to stay informed about how we protect your information.

CONTACT US

If you have questions or comments about this policy, please contact us at meissene@naya-london.com or by phone at +447307127121. If you wish to review, update, or delete the data we collect from you, please submit a request form by clicking here. We will respond to your request within 30 days.